This Really Shouldn’t Be Surprising

On Sunday, Breitbart posted an article reporting that CEO Julie Masino of Cracker Barrel is stepping down. Mr. Masino failed to follow the wisdom of an old Georgia farmer who said, “If it ain’t broke, don’t fix it!”

The article reports:

Cracker Barrel’s CEO is stepping down nearly a year after an attempted rebrand of the chain led to a fierce customer backlash.

Cracker Barrel said Monday that CEO Julie Masino will step down next month but remain with the company until Oct. 9 in an advisory capacity.

David Deno will succeed Masino on Aug. 10 as CEO. Deno served as the CEO of Bloomin’ Brands, which owns Outback Steakhouse and other chains, from 2019 to 2024. He has also held executive roles as Best Buy and Yum Brands, which is the parent company of KFC and Taco Bell.

Last August, Cracker Barrel announced plans for a simplified logo featuring only the company’s name. Lebanon, Tennessee-based Cracker Barrel, which has 660 restaurants in 43 states, made the change as part of a wider plan to modernize its restaurants and appeal to younger customers. The company also started revamping some restaurants to make them lighter and less cluttered.

Cracker Barrel is a very unique place. It is a place to shop for nostalgic things that you might not find anywhere else. It is a place to eat simple food at reasonable prices. It is a throwback to an era that many of us remember fondly. Trying to change the brand and the image was a costly mistake.