{"id":11040,"date":"2011-12-24T09:18:14","date_gmt":"2011-12-24T14:18:14","guid":{"rendered":"http:\/\/www.rightwinggranny.com\/?p=11040"},"modified":"2011-12-24T09:18:14","modified_gmt":"2011-12-24T14:18:14","slug":"on-a-personal-note-2","status":"publish","type":"post","link":"https:\/\/www.rightwinggranny.com\/?p=11040","title":{"rendered":"On A Personal Note"},"content":{"rendered":"
\"2010<\/a>

Image via Wikipedia<\/p><\/div>\n

For anyone who has been reading this blog for a while, I would like to update you on the rear window defogger on my Mustang Convertible. As you recall, the Mustang is a 2010 and had less than 14,000 miles on it when the defogger stopped working. The dealer told me that it was not covered by warranty and that I would have to spend $2000 out of pocket to replace the top. I was not happy with that answer and wrote to Ford. Initially Ford was not particularly helpful, so I wrote to the state Attorney General Consumer Affairs division and the Better Business Bureau. I did contact Ford again before I filled out the paperwork for the Better Business Bureau. The customer service person I got was very helpful, but the problem was still unsolved. After I contacted the Better Business Bureau, Ford\u00a0called me to schedule an appointment with a “Ford Engineer” at the dealership. The rear window defogger is now working. The total cost to me was $7 (I put gas in the loaner car).<\/p>\n

What have I learned from this? All future work on the car will be done at a different dealership–had I not pursued this, I would have spent $2000 that I don’t have and didn’t need to spend. The Better Business Bureau is there for a reason–don’t be afraid to contact them if you have a legitimate problem with a business. The Consumer Affairs division of the Attorney General’s office was also extremely helpful. As consumers, we do have certain rights, but we need to be willing to exercise them.<\/p>\n

\"Enhanced<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"

For anyone who has been reading this blog for a while, I would like to update you on the rear window defogger on my Mustang Convertible. As you recall, the Mustang is a 2010 and had less than 14,000 miles … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1632,1635,1636,851,498,1633,1634],"class_list":["post-11040","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-better-business-bureau","tag-consumer-affairs","tag-consumer-rights","tag-ford","tag-ford-motor-company","tag-ford-mustang","tag-mustang"],"_links":{"self":[{"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=\/wp\/v2\/posts\/11040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11040"}],"version-history":[{"count":1,"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=\/wp\/v2\/posts\/11040\/revisions"}],"predecessor-version":[{"id":11059,"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=\/wp\/v2\/posts\/11040\/revisions\/11059"}],"wp:attachment":[{"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rightwinggranny.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}