Aside from the fact that I love my Ford mustang convertible, here is one more reason I will never buy a car made by General Motors–the company has broken faith with the American consumer. On Friday, Reuters reported that General Motors has refused to honor the warranty on its 2007 and 2008 Chevrolet Impalas. More than 400,000 of these cars have a suspension problem which causes excessive tire wear. An Impala owner has sued the company to get her car repaired.
The article reports:
The lawsuit, filed on June 29 by Donna Trusky of Blakely, Pennsylvania, contended that her Impala suffered from faulty rear spindle rods, causing her rear tires to wear out after just 6,000 miles. [ID:nN1E7650CT]
Seeking class-action status and alleging breach of warranty, the lawsuit demands that GM fix the rods, saying that it had done so on Impala police vehicles.
But in a recent filing with the U.S. District Court in Detroit, GM noted that the cars were made by its predecessor General Motors Corp, now called Motors Liquidation Co or “Old GM,” before its 2009 bankruptcy and federal bailout.
The current company, called “New GM,” said it did not assume responsibility under the reorganization to fix the Impala problem, but only to make repairs “subject to conditions and limitations” in express written warranties. In essence, the automaker said, Trusky sued the wrong entity.
Meanwhile, in March of 2009, Autoweek posted an article quoting President Obama:
“Let me say this as plainly as I can. If you buy a car from Chrysler or General Motors, you will be able to get your car serviced and repaired just like always,” Obama said in a speech. “Your warranty will be safe. In fact, it will be safer than it has ever been. Because starting today, the United States will stand behind your warranty.”
Maybe he should have checked with General Motors before he made that statement.